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Academy

AI & Digital Productivity Academy

Help teams use AI and digital tools productively and responsibly in day-to-day work.

Participants. Knowledge workers, analysts and leaders exploring AI adoption.

Foundation

  • AI / GenAI fundamentals
  • Prompting
  • Research, writing and presentations
  • Spreadsheet and meeting support
  • Responsible use

Practitioner

  • Workflows and automation
  • AI-assisted analytics
  • Low-code
  • Knowledge work
  • Agents and process redesign

Leadership

  • Opportunity selection
  • Governance
  • Strategy
  • Risk and adoption
Academy

Data & Business Analytics Academy

Strengthen analytical practice from spreadsheets through SQL, BI and advanced analysis.

Participants. Analysts, operations teams and managers who need clearer data decisions.

Foundation

  • Excel
  • Data literacy
  • Statistics
  • AI-assisted analysis

Practitioner

  • Advanced Excel
  • SQL
  • BI
  • Visualisation and storytelling

Advanced

  • Python
  • Automation
  • Predictive analysis
  • Data engineering
  • AI analytics
Academy

Global Professional Skills Academy

Build Global Professional Capability — communication, influence and business problem solving for distributed work.

Participants. Professionals working with global stakeholders and cross-cultural teams.

Coverage

  • Communication and writing
  • Executive presentation
  • Data storytelling
  • Cross-cultural work
  • Stakeholders and influence
  • Negotiation
  • Difficult conversations
  • Professional presence
  • Emotional intelligence
  • Business problem solving
Academy

Manager Development Academy

Support first-time and early managers with practical leadership behaviours.

Participants. New managers and individual contributors transitioning to people leadership.

Progression: Manage self → Manage individuals → Manage team → Manage stakeholders → Manage outcomes.

8–12 week pathway

  • Transition to manager
  • Manager communication
  • Delegation
  • Accountability
  • Coaching
  • Feedback
  • Difficult conversations
  • Performance management
  • Conflict management
  • Stakeholder management
  • Business thinking
  • Leadership simulation
Academy

Transformation & Business Excellence Academy

Improve process clarity, continuous improvement and change delivery using authorised or simulated examples.

Participants. Operations, transformation and delivery teams.

Coverage

  • Process maps and SOPs
  • KPI / SLA / RACI
  • Root-cause and 5 Whys
  • Lean foundations and continuous improvement
  • Automation and AI opportunities
  • Business cases
  • Change and project management
  • Agile and stakeholders

Uses authorised or simulated process examples; not a Lean or Six Sigma certification.

Academy

Global Language & Communication Academy

Strengthen workplace language and cross-cultural collaboration for client and regional delivery contexts.

Participants. Teams with client, regional or cross-border communication needs.

Coverage

  • Business and executive English
  • Foreign-language workplace communication
  • Cross-cultural collaboration
  • Exam-preparation options where relevant to the cohort

Workplace languages

Next step

Start with one team and three weeks.